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Payment questions get answered first, usually within one working day.
Paid but nothing happened? Don’t pay again. Include the payment ID (it starts with
pay_ and is in the Razorpay email and on your bank statement). A card that was charged for a failed payment is refunded by the bank within 5 to 7 working days.What to contact us about
- Payments and refunds. Include the Razorpay payment ID (it starts with
pay_). Payment questions are answered first, usually within one working day. The refund policy explains what can be refunded and how long it takes. - A listing that is wrong or has ended. Pick “A program listing is wrong” and tell us which program and what changed; a link to the provider's page helps. To suggest a program we don't list yet, use the submit form.
- Advertising. Ad spaces can be booked and paid for on the advertise page. If checkout doesn't work for you, send a booking request from there or write to us here.
- Your account and data. Questions about sign-in, or a request to export or delete your data. The privacy policy lists what we keep and for how long.
We reply by email to the address you enter, or write to us directly at sohamrchaudhari2004@gmail.com. CreditBase is independent and can't change a provider's decision on an application; for that, contact the provider directly through the link on the program's page. More about who we are is on the about page.